CaixaBank allocated €16.57 billion to finance small and medium-sized enterprises (SMEs) in Spain during 2024, representing a 20% increase compared to the previous year. This increase in financing translates into more than 128,000 transactions, 15% more than the previous year. The bank supports the development of the local business community by providing liquidity and supporting key investments for the sustainable growth of SMEs.
In Aragon, CaixaBank allocated nearly € 396 million to SME financing in 2024, representing a 34% increase compared to the previous year. This investment resulted in 2,784 transactions. Furthermore, the number of SME clients financed in the region grew by 11% during the last fiscal year, reaching 1,730.
CaixaBank strengthens its value proposition for SMEs through a highly differentiated specialization model that focuses on offering comprehensive solutions tailored to the unique needs of each company. This specialized approach allows the bank not only to provide financial products but also to become a true strategic partner for SME growth.
To coordinate all this support, the organization has 72 Store Pymes centers throughout Spain, staffed by 1,000 specialized professionals, one of them in Zaragoza. In addition to these, there are another 142 Business Centers, with approximately 1,300 professionals. In Aragon, the organization has two Business Centers and one DayOne center.
In addition, the organization recently created a support center with more than 100 people who provide support to SME managers, distributed across four hubs located in Barcelona, Valencia, Seville, and Madrid.
Comprehensive support for SMEs
The robust credit volume provided is focused on addressing the unique challenges of managing SMEs in Spain. CaixaBank has allocated resources to offer specialized financing lines, including factoring, confirming, and leasing options. For example, the bank has developed CaixaBank ReadyToFinance, 100% digital financing lines to advance payments to suppliers.
In addition, SMEs can access specific lines of credit to address specific projects or cash flow needs, as well as leasing for asset renewal without the need for an initial outlay. CaixaBank has also created innovative products such as collection and payment management solutions that integrate all SME marketing channels, simplifying daily operations. In fact, it was the first institution in Europe to be approved for the SEPA Request to Pay scheme, a system that allows companies to send an automatic payment request to facilitate the payment of returned bills to their debtors.
Within its portfolio for SMEs, CaixaBank offers the Business Bank Account, which allows you to manage business finances with simplicity and efficiency. This account provides access to exclusive tools that facilitate cash flow management, supplier payments, and collections, significantly streamlining SME operations.
DIGITALIZATION AND SUSTAINABLE DEVELOPMENT
In its commitment to digitalization, CaixaBank has implemented advanced digital tools that facilitate the financial management of SMEs. These tools allow entrepreneurs to manage their accounts and operations from any location, ensuring agility and efficiency in management. The bank is also promoting online lending to simplify the procedures associated with financing operations, allowing customers with a pre-approved limit to take out a loan 100% digitally. The integration of other digital solutions, such as online notary services or deferred signatures, offers SMEs the ability to adapt to the demands of a constantly evolving market.
In line with its commitment to sustainability, CaixaBank integrates energy efficiency elements into its products and services. This approach not only supports regulatory compliance and social expectations, but also generates long-term value for SMEs by promoting practices that can lead to cost savings and improved corporate reputation. For example, the bank has created sustainability managers, who accompany and support companies on their journey toward more sustainable management.
In this regard, the bank has launched a new 2025-2027 Strategic Plan to mobilize €100 billion in sustainable finance. This effort is part of a broader commitment to economic and social progress, seeking to integrate sustainability into the core of banking operations and promoting inclusive economic development for SMEs and the wider business community.